On 14/01/2016 at 06:17, xxxxxxxx wrote:
@Scott: I have to admit, I felt personally assaulted by your second last post and even, if it was corrected a bit in the last one, I'm still wondering, where you get the information about our internal structure, workload and even payment.
I really don't want to discuss the workload and tasks of the SDK Support team (and I surely won't discuss payment), but supporting you guys for free here in Plugin Cafe is only one part of our job description. And let me add, each and every one of us is not only fully devoted to his job, but also to the final product Cinema 4D and especially to the one feature of Cinema 4D, probably every one on these forums cares most about, the SDKs (I can already hear you scream "PLATITUDE!", but I really mean it).
One thing you are right about:
Currently we are not managing the forum software, its installation or the servers it is running on.
And while we do not plan to add these topics to our tasklist, it is still us working in these forums and we deem these forums (and their user experience) one vital building blog of SDK Support and the SDKs. We are aware of the problems the current solution has, and, yes, it is us, discussing about an alternative solution. Afterall we think, we know best, what's best for you (the forum community) and us.
But this is no easy choice, as there are lots of things to consider. There are several valid points in this thread, already, and I could add to the list.
Changing the forum solution will in any case cost a lot of effort, so it should be well thought.
For now, our priorites, as mentioned before, are a bit different, as we think, while the forum is not working perfectly and it is missing modern features, it is working though. So there are other areas like the SDK documentation we want to concentrate on first.
To come to an end, please stop extrapolating, how things might end up. Measure us by the things we do and accomplish, instead of things you think we might not do in the future. And if you have suggestions, how to improve SDK Support, then let us know. For example in this discussion, I'd rather see posts like: Look here, this link, that's how I'd like the Plugin Cafe to look like and work.