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On 12/06/2012 at 05:30, xxxxxxxx wrote:
Cinema 4D Version: 13
Platform: Windows ;
Language(s) : C++ ;
I have several license server customers, they all pass their multilicense serial number to me and I generate an according license server serial for my plugin (using the C4D SerialHook). It all works fine, my users add the serial and they can run my plugin on their clients. No local serial handling required.
Now I have a customer that states this doesn't work. The correct LS serial of my plugin I generated is accepted in the License server. But he says that when he opens c4d on the client (that he claims is managed by their license server), the serial dialog asks for my plugins serial number.
That doesn't make sense to me. Afai was aware as soon as a client is managed by the respective license server, the SerialHook will receive the multilicense serial digits in SNCheck() (and the GeGetVersionType() server flag is set) right? My assumption is that something is wrong here and the client is not really managed by the LS. Could this be the case? What else could it be?
Quite urgent so any quick help is highly appreciated.