THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED
On 12/06/2012 at 17:09, xxxxxxxx wrote:
first of all thanks for your answers. Screenshots was the first I requested and got from my customer. As I wrote above the license count shows correctly 26/26 licenses, just as his multilicense (though it showed 24/26 but that shouldn't make a difference I assume). The version number is correctly at 13 and is listed in the correct serial package. The multilicense digits are used and yep, also for all my other customers the -0- was never an issue either, no matter if MAC or PC.
It all looks correct in the license server screenshot. Also once he starts C4D on a client, the according availability count is reduced correctly (i.e. my 26/26 become 25/26 and the c4d licenses 24/26 become a 23/26).
Even the stand-alone dialog on the client side, which pops up and shows a "wrong serial number for DPIT", says the connection to the server is established (and it shows the License server plugin serial I generated in the usual plugin serial number field, but only from << to >> of it) . So it all seems to be perfectly fine, still it doesn't work :-/
I never had such an issue before with any LS and I am hoping the console spits out something useful that may get me on the right track (or give any of you a clue what it might be).
Anyway, thanks, also Matthias. Much appreciated. I'll report back when I have more insight.