Serial # and mobil account issue?



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 09/08/2011 at 14:57, xxxxxxxx wrote:

    User Information:
    Cinema 4D Version:   11.5 
    Platform:   Windows  ; Mac  ;  Mac OSX  ; 
    Language(s) :     C++  ;

    ---------
    Howdy,

    I have a customer who has an issue with plugin serial numbers and logging in on a mobil account.

    Here is the email:

    I'm having an issue with the installation.
    When I login as a local user, with admin rights, I put in the serial #
    and it sticks. I can run it no problem.
    Then I logout, login as with a mobile account (authenticated to a
    Windows domain), it won't work.

    It's an account that is created when a person first logs onto a Mac that
    is set to authenticate to a Windows domain. The account does not have
    admin rights.
    It sounds like this will not work for us. All of our Macs here
    authenticate to our domain and the users do not have local accounts.

    Any idea how to fix this issue?

    Adios,
    Cactus Dan



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 11/08/2011 at 06:23, xxxxxxxx wrote:

    Do I get this right the mobile account is a Mac account?

    cheers,
    Matthias



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 11/08/2011 at 09:17, xxxxxxxx wrote:

    Howdy,

    Yes, the Mac is a mobile account logging into the Windows domain, according to the customer. I'm really not familiar with networking, so it's all Greek to me. 😠

    Adios,
    Cactus Dan



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 11/08/2011 at 11:43, xxxxxxxx wrote:

    Originally posted by xxxxxxxx

    I'm really not familiar with networking, so it's all Greek to me. 😠

    Me too. I will try to get an answer for this.

    cheers,
    Matthias


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