C4D serial digits not unique?



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 10/11/2009 at 03:59, xxxxxxxx wrote:

    The only customer, that has requested a new license key due to an upgrade to R11.5 was this guy with the pirate number. So, for me it looks like a keygen, that has to be run again in order to get a 11.5 number what unfortunately also changed the core number, or it's a new keygen for 11.5.

    I've just searched my database for these digits and I found a third one. So there is one from France, one from Sweden and one from the US.

    I'm not sure at the moment what to do. These people are customers anyway, that have payed for the plugin...



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 27/11/2009 at 06:40, xxxxxxxx wrote:

    i got two of these also, one from france and one from russia..

    I see it like this: its obviously a pirate key, and if i give him a valid plugin serial for that key, what would prevent him from posting that plugin serial on the net, for all pirates to use ?

    havent quite decided what to do, but i'll probably just refund the money..



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 27/11/2009 at 09:25, xxxxxxxx wrote:

    Actually giving out a serial for a pirated version means that the key we shell out works on all the pirated copies as well... so in my opinion we should all be very clear that we don't send out keys to pirated versions.

    Kabe



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 28/11/2009 at 15:46, xxxxxxxx wrote:

    Exactly. I've also had some requests from people with that number.
    "12345" really doesn't seem very serious.

    Maybe we should start including the User name from the C4D license info into our serial algorithms, too. That way, we could still charge those guys and prevent the plugins from running at the other pirates' machines (except if they all decided to use the very same username, which is rather unlikely, I think).

    Cheers,
    Jack



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 29/11/2009 at 03:26, xxxxxxxx wrote:

    Originally posted by xxxxxxxx

    (except if they all decided to use the very same username, which is rather unlikely, I think).

    Rethink, it is rather likely unfortunately.



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 30/11/2009 at 05:19, xxxxxxxx wrote:

    Damn it :)



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 30/11/2009 at 08:09, xxxxxxxx wrote:

    yeah but fortunately, some rather like that ;-)



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 09/01/2010 at 09:05, xxxxxxxx wrote:

    It's still popping up.......

    Cheers
    Lennart



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 09/01/2010 at 11:04, xxxxxxxx wrote:

    Originally posted by xxxxxxxx

    yeah but fortunately, some rather like that ;-)

    so you like warez people fooling you with the same name? 😲



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 10/01/2010 at 09:14, xxxxxxxx wrote:

    Originally posted by xxxxxxxx

    ..
    so you like warez people fooling you with the same name? 😲

    actually what was meant is the opposite.
    guess im not too good at making jokes by juggling words around.. ;-)



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 24/01/2010 at 16:22, xxxxxxxx wrote:

    Since I again got license requests with the very same "12345" serial number, what shall we do? Of course, giving out a license on that serial would be stupid. But on the other hand, that guy has already paid me for the license.

    What would you do? Send the money back? I'm really no big fan of that :D



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 24/01/2010 at 16:54, xxxxxxxx wrote:

    Atm, I do refunds on the spot telling them straight
    that this number is floating around the web and can not be accepted.

    I add that if this is a mistake, from my side, they are welcome
    to sort it out per mail. Never happened yet………

    Usually (with other numbers) I simply answer that they are welcome
    to send a valid number and the license is on "hold" since I state
    that there is no refund at my shop. Also works, it's just sad to have to
    do those mails.

    Cheers
    Lennart



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 25/01/2010 at 06:04, xxxxxxxx wrote:

    Sounds reasonable. Did the same now ;-)
    Thanks Lennart!

    Cheers,
    Jack



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 25/01/2010 at 09:16, xxxxxxxx wrote:

    thats how i do it as well and nobody has ever complained yet ;-)



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 03/02/2010 at 08:15, xxxxxxxx wrote:

    ok, that's a solution for the "12345" digits. But how can we detect other illegal digits? If we are intended by MAXON to deny plugin licenses for illegal C4D numbers, we need a database to validate the number.

    A few moments ago, another customer has asked for a new plugin license, because his c4d base number has changed when upgrading to R11.5.So there is still the question, whether that is possible in a legal way.

    @Maxon: How can it happen, that a customer gets a new base number when upgrading to X.5 (excluding the multi-license reason)?



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 03/02/2010 at 08:53, xxxxxxxx wrote:

    Howdy,

    Originally posted by xxxxxxxx

    ... But how can we detect other illegal digits? If we are intended by MAXON to deny plugin licenses for illegal C4D numbers, we need a database to validate the number....

    Well, there could be illegal cracked serial numbers floating around out there of which Maxon may not be aware, not to mention those people who are pooling their money and sharing a serial number, so I doubt there is a completely accurate list of illegal copies of Cinema 4D.

    Originally posted by xxxxxxxx

    ..,A few moments ago, another customer has asked for a new plugin license, because his c4d base number has changed when upgrading to R11.5.So there is still the question, whether that is possible in a legal way.

    @Maxon: How can it happen, that a customer gets a new base number when upgrading to X.5 (excluding the multi-license reason)?

    Well, if a user is upgrading an R11.0 educational version to an R11.5 full version, the base serial number would probably change. I believe that the 6th digit determines whether or not it's an educational version. If it is an educational to full upgrade, then you might want to offer a special upgrade price for the plugin.

    Adios,
    Cactus Dan



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 08/02/2010 at 07:56, xxxxxxxx wrote:

    Well..  I'm officially part of the club now.  I got a serial number with the last four digits 12345.    This must definitely be a number generator.   My response to this person was...

    "This is a serial number that has been flagged as pirated.  Please contact Maxon to resolve this matter.    I am unable to send you a serial number until you provide me with a valid Cinema 4D serial number.  "

    Does that seem like a fair statement?

    ~Shawn



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 24/02/2010 at 05:22, xxxxxxxx wrote:

    I've just checked my database for multiple c4d serial digits belonging to different customers. I countered only numbers, that occur more than 3 times. This is the result:

    10002012978: 11
    10032001069: 9
    10100012345: 10
    10100059094: 25

    This shows, that sus**cious numbers are not always as obvious as the 12345 number. Fortunately there are only two R11 serials.

    I'm thinking about a database for us to query and check for sus**cious numbers at least to handle the "new serial when upgrading to .5" issues...



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 25/02/2010 at 07:45, xxxxxxxx wrote:

    Yeah, right now 10100059094 is pretty popular.....
    I must say this is starting to get annoying but I guess there
    is nothing much to do other than possible add the numbers
    that are proven dizzy here at this thread.
    Mean while double check my register for each new sale.

    Cheers
    Lennart



  • THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED

    On 01/03/2010 at 07:24, xxxxxxxx wrote:

    Ok, this is not funny anymore……….
    What are the chances to make some sort of "data base".

    I don't like this situation when almost I daily must respond
    to customers explaining the situation.

    I'd even go as far as paying for some sort of
    "Maxon Qualified Serial Support".

    What can be done?

    Cheers
    Lennart


Log in to reply