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On 04/11/2009 at 09:37, xxxxxxxx wrote:
AFAIK, the first 11 digits are always unique. I know all licenses issued by the US office are unique. I hate to say it, but especially ending in 12345 I'd have to suspect a pirate keygen is involved. If it's a Western Hemisphere customer, you're welcome to PM me the first 11 digits and I'll confirm if it's a valid license.
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On 04/11/2009 at 11:02, xxxxxxxx wrote:
thanks for the info Rick!
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On 04/11/2009 at 15:03, xxxxxxxx wrote:
I got that request just a couple of days ago and the person
"fully understood" I could not deliver.
Cheers
Lennart
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On 05/11/2009 at 00:57, xxxxxxxx wrote:
It's most likely a pirated version. To the best of my knowledge there was only one legal customer with this number.
cheers,
Matthias
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On 08/11/2009 at 08:28, xxxxxxxx wrote:
Howdy,
I received that same number twice (one from France and the other from Norway), in the guise of an upgrade from 11 to 11.5 (which normally shouldn't require a new 11.0 number).
Adios,
Cactus Dan
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On 08/11/2009 at 10:27, xxxxxxxx wrote:
I had one of those 'I need a new R11 number now that I've upgraded to R11.5' as well. My response was that the user's current R11 serial number for my plugin would work with R11.5, automatically even, and that was the end of it.
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On 10/11/2009 at 03:50, xxxxxxxx wrote:
Originally posted by xxxxxxxx
I had one of those 'I need a new R11 number now that I've upgraded to R11.5' as well. My response was that the user's current R11 serial number for my plugin would work with R11.5, automatically even, and that was the end of it.
I also have these cases since 11.5! I also received a new R11 serial number myself from MAXON, so I was actually alright with providing new 11.5 serials. Any word on this by MAXON?
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On 10/11/2009 at 03:59, xxxxxxxx wrote:
The only customer, that has requested a new license key due to an upgrade to R11.5 was this guy with the pirate number. So, for me it looks like a keygen, that has to be run again in order to get a 11.5 number what unfortunately also changed the core number, or it's a new keygen for 11.5.
I've just searched my database for these digits and I found a third one. So there is one from France, one from Sweden and one from the US.
I'm not sure at the moment what to do. These people are customers anyway, that have payed for the plugin...
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On 27/11/2009 at 06:40, xxxxxxxx wrote:
i got two of these also, one from france and one from russia..
I see it like this: its obviously a pirate key, and if i give him a valid plugin serial for that key, what would prevent him from posting that plugin serial on the net, for all pirates to use ?
havent quite decided what to do, but i'll probably just refund the money..
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On 27/11/2009 at 09:25, xxxxxxxx wrote:
Actually giving out a serial for a pirated version means that the key we shell out works on all the pirated copies as well... so in my opinion we should all be very clear that we don't send out keys to pirated versions.
Kabe
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On 28/11/2009 at 15:46, xxxxxxxx wrote:
Exactly. I've also had some requests from people with that number.
"12345" really doesn't seem very serious.
Maybe we should start including the User name from the C4D license info into our serial algorithms, too. That way, we could still charge those guys and prevent the plugins from running at the other pirates' machines (except if they all decided to use the very same username, which is rather unlikely, I think).
Cheers,
Jack
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On 29/11/2009 at 03:26, xxxxxxxx wrote:
Originally posted by xxxxxxxx
(except if they all decided to use the very same username, which is rather unlikely, I think).
Rethink, it is rather likely unfortunately.
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On 30/11/2009 at 05:19, xxxxxxxx wrote:
Damn it 
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On 30/11/2009 at 08:09, xxxxxxxx wrote:
yeah but fortunately, some rather like that 
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On 09/01/2010 at 09:05, xxxxxxxx wrote:
It's still popping up.......
Cheers
Lennart
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On 09/01/2010 at 11:04, xxxxxxxx wrote:
Originally posted by xxxxxxxx
yeah but fortunately, some rather like that
so you like warez people fooling you with the same name? 
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On 10/01/2010 at 09:14, xxxxxxxx wrote:
Originally posted by xxxxxxxx
..
so you like warez people fooling you with the same name?
actually what was meant is the opposite.
guess im not too good at making jokes by juggling words around..
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On 24/01/2010 at 16:22, xxxxxxxx wrote:
Since I again got license requests with the very same "12345" serial number, what shall we do? Of course, giving out a license on that serial would be stupid. But on the other hand, that guy has already paid me for the license.
What would you do? Send the money back? I'm really no big fan of that 
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On 24/01/2010 at 16:54, xxxxxxxx wrote:
Atm, I do refunds on the spot telling them straight
that this number is floating around the web and can not be accepted.
I add that if this is a mistake, from my side, they are welcome
to sort it out per mail. Never happened yet………
Usually (with other numbers) I simply answer that they are welcome
to send a valid number and the license is on "hold" since I state
that there is no refund at my shop. Also works, it's just sad to have to
do those mails.
Cheers
Lennart