THE POST BELOW IS MORE THAN 5 YEARS OLD. RELATED SUPPORT INFORMATION MIGHT BE OUTDATED OR DEPRECATED
On 21/10/2008 at 04:28, xxxxxxxx wrote:
User Information:
Cinema 4D Version: R11
Platform: Windows ; Mac OSX ;
Language(s) : C.O.F.F.E.E ;
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This is starting to feel like slowly pulling teeth :)
Since I don't have a license server to test ,I wanted to buy
a licenseserver myself to finally test my stuff,
but the rep said I need a minimum of two Cinema seats to be allowed to buy it. ( It was about 150Euro btw if I got it right).
So, please, what -specific- number are we asking our customers for?
And how shall we explain for them what number it is we are asking for?
This is an example from one of my customers now is waiting for a license of mine.
(All x's are numbers that I've hidden for this post)
First they sent me:
CINEMA 4D R11 [11-0-1000] <<1010000xxx6>> Single
CINEMA 4D R11 [11-0-1000] <<1010000xxx7>> Multi (x3) via server.
What are they?
What is "Single"?
What is "Multi (x3) via server"?
Since the number don't look like the DevKitchen example I asked them
for their MultiLicense Number and got this;
[11-0-200000xxx]
Doesn't look like the DevKitchen example either!
So how does the MultiLicense look?
Shall it look exactly as the DevKitchen example?
(Being 11 digits and maybe always start with a "2").
Cheers
Lennart